FAQ

Welcome! Here you’ll find simple, helpful answers to the questions we’re asked most often. If you ever need more support, we’re always happy to help.

Shipping frequently asked questions

Shipping & Multiple Packages

Do you ship internationally?

We currently ship most products within the United States. A small selection of items may also available for shipping within Europe and may be produced and shipped from our European production partners. Because our products are made to order in different locations, product availability may vary depending on your region.

We know there are so many lovely customers around the world, and it truly means a lot that you’re here. Expanding our shipping options is something we hope to offer in the future as we continue to grow.

If you're interested in our fabric or wallpaper, it is available through my Spoonflower shop.

For all other inquiries, please use our contact form so we can best assist you.

Why does a product show as sold out or unavailable?

Some of our products are produced and shipped from specific regions. Because our items are made to order through different production partners, not all products are available in every country.

If a product cannot be produced or shipped to your region, it may appear as sold out or unavailable when viewed from your location. This is due to fulfillment limitations rather than inventory availability.

Why are there multiple shipping costs at checkout?

Each product in my shop is made to order through trusted print partners who help bring my artwork to life on different items — from art prints to mugs and blankets. Because each piece is printed and shipped separately, you might notice more than one shipping cost at checkout.

This helps keep things eco-conscious and low-waste, while allowing every design to be created with love and care.

Will all my items arrive together?

Not always, and that’s completely normal! Since your order may come from multiple print partners, items can ship in separate packages — sometimes a few days apart. You’ll receive tracking info for each one so you can follow their journey home.

Where do your products ship from?

We work with a small network of trusted print partners located primarily in the United States, with additional production partners in Europe, Canada, and Mexico. Each partner specializes in specific products to ensure the best quality and production process.

Because items are produced in different locations, your order may ship in separate packages and some products may only be available in certain regions. Whenever possible, items are produced closer to you to reduce shipping distance and environmental impact.

Why are my shipping fees different for each item?

Shipping costs are calculated based on each item’s size, weight, and shipping method, as well as where it is produced and shipped from.

Because products are made and shipped separately, shipping fees can vary between items within the same order.

How long will it take for my order to arrive?

Orders are made to order and typically arrive within 1–2 weeks, though additional time may be required depending on production, shipping conditions, or seasonal volume.

Taxes & Duties

We collect and remit sales tax for orders shipped within Pennsylvania as required by law. Depending on your location, your state or country may apply additional taxes, VAT, customs fees, or import duties at delivery.

These charges are determined by local authorities, are not included in our prices or shipping costs, and are the responsibility of the customer. Unfortunately, we are unable to estimate these fees in advance.

If a package is refused due to unpaid customs fees or taxes, any return shipping or carrier fees may be deducted from the refund.

Thank you for your support!

Every order supports independent art and sustainable production. Thank you for understanding the made-to-order process — and for filling your space with creativity, color, and heart.